Typical Tasks
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
Direct or conduct recruitment, hiring, and training of personnel.
Establish objectives and evaluative or operational criteria for units managed.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Social
Working with people
What personality traits do you need to succeed?
Integrity
Leadership
Cooperation
Dependability
Self-Control
Adaptability/Flexibility
What key skills are needed for this job?
Speaking
Critical Thinking
Reading Comprehension
Social Perceptiveness
Writing
Judgment and Decision Making
Expected Knowledge
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Common Activities
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
